Privacy Policy

2.1 Personal Information

• Contact details (name, email address, phone number, postal address)
• Professional information (job title, organization, medical license numbers where applicable)
• Health information (only when providing direct healthcare services or consultations)
• Training and certification records
• Payment and billing information

2.2 Website Information

• IP address and browser information
• Website usage patterns and preferences
• Cookies and similar tracking technologies
• Form submissions and contact inquiries

2.3 Healthcare Information

• Medical history and current health status
• Diagnostic test results and medical records
• Insurance information and healthcare preferences
• Emergency contact information

3.1 Healthcare Services

• Providing medical consultations and healthcare services
• Managing medical outreach programs and community initiatives
• Coordinating training programs and certification processes
• Maintaining accurate medical records and treatment histories

3.2 Business Operations

• Processing orders for medical equipment and supplies
• Managing client relationships and consulting engagements
• Improving our services and developing new solutions
• Communicating important updates about our services and products

3.3 Legal and Compliance

• Complying with healthcare regulations and reporting requirements
• Protecting against fraud and ensuring security
• Responding to legal requests and regulatory inquiries

4.2 We may share information with:

• Healthcare providers involved in your care (with your consent)
• Government agencies as required by law
• Professional service providers under confidentiality agreements
• Emergency responders when immediate health risks are present

4.3 Medical Information Sharing

• Healthcare information is shared only with explicit consent or as required by law
• Medical records are maintained according to Nigerian retention requirements
• Anonymized health data may be used for research and public health purposes

5.1 Security Measures

• Encryption of sensitive data during transmission and storage
• Secure access controls and authentication protocols
• Regular security audits and vulnerability assessments
• Staff training on data protection and confidentiality

5.2 Medical Record Security

• Physical and electronic safeguards for medical records
• Limited access based on need-to-know principles
• Secure disposal of medical records according to retention schedules

6.1 You have the right to:

• Access your personal information and request copies
• Correct inaccurate or incomplete personal information
• Request deletion of personal information (subject to legal retention requirements)
• Object to processing for marketing purposes
• Withdraw consent where processing is based on consent

6.2 Healthcare Information Rights

• Access your medical records subject to applicable laws
• Request correction of medical information
• Understand how your health information is used and shared